Refund and Cancellation Policy


Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.

In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:

If you have received a damaged or defective product or if it is not as described, you can raise a replacement request on the Website/App/Mobile site within the applicable Returns Policy period. In a rare event of the replacement being defective/damaged or not as described on the product page, a full refund will be provided by the seller once they receive the product.

For products where installation is provided by Buszaar.com:

  1. Please do not open the product packaging by yourself. Buszaar.com authorised personnel shall help in unboxing and installation of the product.
  2. The return period for such products commences from the date of installation.

 

Returns Processing:

 

If you're facing any issues with a product purchased on Buszaar.com, we shall help by verifying and trying to resolve your product issue as part of the return verification process. The Issue resolution steps may be shared with you as self-help, or with assistance over call or a Buszaar.com (or partner) personnel may visit your place.The seller will arrange for a replacement if the issue has not been resolved.

Issue resolution steps will be available for products like mobiles, tablets, laptops, large appliances, electronics, home appliances, furniture etc.

In case the product is not in stock or has been permanently discontinued, the refund for the entire product or part(s) of the product will be provided by the seller.

Returns Pick-Up

In case of returns where you would like item(s) to be picked up from a different address, the address can only be changed if pick-up service is available at the new address.

During pick-up, your product will be checked for the following conditions.

  1. Correct Product
  2. Complete Product
  3. Unused Product
  4. Undamaged Product
  5. Undamaged Packaging

    Note: Return Period after Delivery is applicable if product received is Defective or Damaged or Not as Described.

 

 Cancellation Policy

For Cancellations please contact the us via contact us http://www.buszaar.com/ contacts. 

Requests received later than 21 business days prior to the end of the current service period will be treated as cancellation of services for the next service period.

Refund Policy

In case any client is not completely satisfied with our products we can provide a refund. 

If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.